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J. FOLD Return & Exchange Policy:
We want you to love us! All J. Fold products can be returned up to 30 days after purchase for a full refund. Products must be in original state and unused (in original boxes, when possible and with all paperwork, tags, parts and accessories). Contact to obtain your return authorization number and shipping label.

Returns and exchanges can only be made for purchases made through

J.FOLD products from are covered for a period of one year from the date of purchase. This warranty covers only manufacturing defects and does not cover any damages caused by normal wear and tear, misuse, and neglect of the product or as a result of an unauthorized repair.

For all warranty related services a $5.00 return shipping and handling fee will apply. Once your product has been received and the defect is found due to manufacturer's workmanship, we will have it repaired. In the event that it cannot be repaired we will replace the item with the same style or an equivalent style of equal value based on the original purchase price.